Welcome to the Lowe's Order Status Lookup tool. Simply enter in your Tru-Logistics PO number below and search to find the status of a specific Lowe’s Therma-Tru Benchmark order. If there are questions or concerns please call customer support at 1-866-584-3668.

Please note any changes or cancellations to an order must be reported to Tru-Logistics within 48 business hours of the order submission. Changes may affect expected lead time.

Orders with a status of 'Shipped' are initially routed through the RDC. Estimated lead times are based on arrival to the store. Eastern U.S.: 5-9 days | Western U.S.: 9-14 days | Alaska & Hawaii: 21 days.