We’re proud to provide ongoing support for our customers. Browse the links below to get started. Still can’t find what you’re looking for? Give us a call at 1-866-584-3668 or send us your information.

Your Therma-Tru Benchmark entryway system holds up in all kinds of weather. And it’s backed up by a Lifetime Limited Warranty.

Download Warranty

Download Steel Warranty

Please use this link to submit a warranty claim for a Tru-Logistics built door unit.

Lowe's Warranty Request

If the unit was built by a Lowe’s Millwork Shop, please contact your door shop for service.

Note: Receipts are required for any stock door claims. Please make sure to provide a receipt along with the Lowe’s stock item#.

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